Refund policy
Here's a professional Return & Refund Policy you can use for your website:
Return & Refund Policy
At Doolittle Trailer Parts, we want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible products under the following conditions:
Returns
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Products may be returned within 30 days of the delivery date.
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Items must be returned in their original condition and packaging, unused and free from damage.
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Customers are responsible for all return shipping costs unless the return is due to an error on our part.
Incorrect or Damaged Orders
If you receive the wrong product due to an error by Doolittle Trailer Parts, we will provide return shipping at no cost to you and send the correct item or issue a refund.
Please contact our customer service team before returning any incorrect or damaged products.
Refunds
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Once we receive and inspect the returned product, we will process your refund.
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Approved refunds will be issued to the original payment method used for the purchase.
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Refunds are typically processed within 5–10 business days after the returned item is received and inspected.
Non-Returnable Items
The following items may not be eligible for return:
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Used, installed, or damaged products
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Special-order or custom-made items
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Clearance or final sale items
Return Authorization
Before returning any item, please contact us to obtain return instructions and authorization.
If you have any questions regarding returns or refunds, please contact our customer service team for assistance.
You may want to add your customer service email and phone number at the bottom before publishing.